Privacy Policy
Stronger Together – United We Stand respects your privacy and aims to handle personal information responsibly, transparently and in line with applicable South African privacy requirements, including POPIA where applicable.
Information We May Collect
We may receive personal information when you contact us, submit a story, ask for support, offer volunteer help, enquire about advertising or sponsorship, leave a comment, or otherwise interact with the website. This may include your name, email address, contact details and any information you choose to provide.
Sensitive Personal Information
Because this website deals with health, caregiving, trauma and personal experiences, messages may sometimes contain sensitive information. Please only share information that is reasonably necessary for your request. We do not sell private health information or personal information to advertisers, sponsors or research organisations.
Story Submissions
If you submit a personal story, it will not automatically be published. We may contact you before publication and may edit identifying details where appropriate. You may request that your name be withheld or that identifying details be changed. Submission does not guarantee publication.
Support Requests
Support enquiries may be received by email or other contact methods provided on the website. Information shared in a support request is used to understand the request, respond where possible and identify suitable resources or community options. Stronger Together – United We Stand is not an emergency service and does not provide medical, legal or professional treatment.
Comments
When comments are enabled, WordPress may collect the information entered in the comment form together with technical information such as the visitor’s IP address and browser information for spam prevention and site security. Approved comments may be visible publicly.
Advertising, Sponsors and Research
Commercial advertisers and sponsors do not receive access to private community information simply because they pay for advertising or promotional services. Research, surveys or clinical-trial opportunities must remain separate from ordinary community support and participation must be voluntary.
Cookies and Technical Data
The website may use cookies and similar technical tools for essential site functions, login sessions, preferences, spam prevention, analytics or embedded services. Third-party services may use their own cookies subject to their own privacy terms.
Embedded and External Content
Pages may contain links to or embedded content from other websites. Those websites may collect information according to their own privacy policies. Stronger Together – United We Stand is not responsible for the privacy practices of external websites.
How We Use Information
Personal information may be used to respond to enquiries, provide requested information, review story submissions, coordinate volunteers or community assistance, manage advertising enquiries, improve the website, protect site security, maintain records and comply with legal or regulatory obligations.
Sharing of Information
Personal information may be shared only where reasonably necessary to provide a requested service, with your consent, with service providers supporting the website, or where required by law. We aim to avoid unnecessary disclosure and do not sell personal information to advertisers.
Data Retention
Information may be retained for as long as reasonably necessary for support, operational, accounting, legal, security or record-keeping purposes. Information that is no longer reasonably required should be deleted or anonymised where appropriate.
Your Rights
Subject to applicable law, you may ask what personal information we hold about you, request correction of inaccurate information, object to certain processing or request deletion where there is no lawful reason to retain the information.
Security
Reasonable technical and organisational measures should be used to protect personal information. No website or email system can guarantee absolute security, so users should avoid sending unnecessary highly sensitive information.
Children and Vulnerable Persons
Extra care should be taken where information concerns children or vulnerable persons. Sensitive details should not be submitted or published without an appropriate legal basis, consent and safeguarding consideration.
Contact
Privacy-related questions or requests may be sent to support@strongertogetherunitedwestand.org.
Note: This privacy policy is a practical website policy and does not replace personalised legal advice. It may be updated as the platform, services and legal requirements develop.